Shipping

  • Shipped from France — every order is checked and carefully packaged.
  • Estimated timeframe: [to be confirmed] business days within mainland France.
  • Shipping fees: [to be confirmed — e.g. free from €X].
  • Carrier: [to be confirmed], with a tracking number sent by email.

Returns

  • You have 14 days after receipt to exercise your right of withdrawal (Article L221-18 of the French Consumer Code).
  • The item must be returned complete, unused, in its original packaging.
  • To start a return, contact us with your order number: we'll explain the steps to follow.
  • Refund within [to be confirmed] days after we receive the return.